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Frequently Asked Questions

Frequently Asked Questions
General
Payments
How can I deposit funds?
How can I withdraw my balance?
How do PayPal payouts work?
How do Venmo payouts work?
How do Card payouts work?
How do ACH payouts work?
Security
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How do PayPal payouts work?

How are Rapidskins PayPal Payouts processed?

Rapidskins PayPal payouts are processed as a business payout. This is how payouts are processed from companies, i.e Youtube Monetization, Ebay sales or Twitch subscriptions. This means that PayPal may require your account to meet additional requirements which do not apply for payments from friends or family.

How long do PayPal Payouts take?

PayPal Payouts are processed instantly, and appear within your PayPal account within a few minutes. When Instant selling skins, trades which go into a hold period will be processed after the hold period ends. If a payment is taking longer than expetected, check the email address associated with your PayPal account is correct, and that you have not received any emails from PayPal about the payout. Our support will also be happy to help you if you are having any issues with your payout.

A PayPal payout failed to process to my account. What can cause this?

1
Check your PayPal account is verified
PayPal may require your account is 'verified' before it can be used for payouts. You must link a bank account to your PayPal to verify it. You can check if you have done this by logging into your PayPal account and checking the 'Wallet' section. Linked bank accounts should be shown, or if you do not have one linked, you should be prompted to add one.
2
Check that PayPal is not requesting ID or address verification
PayPal may require you submit ID or address documents before you can receive payouts. This usually wont happen until you have used PayPal for multiple payments, and will be triggered by PayPal's automated verification system. You can check for this by logging into your Paypal account, clicking the notification bell icon and checking for messages like 'Confirm your identity'
3
Check that your PayPal account is not restricted
PayPal may restrict your account for security reasons. You can check if your account is restricted by logging into your Paypal account and checking the 'Account' section. If your account is restricted, you will need to contact PayPal to have it removed.