Frequently Asked Questions
Frequently Asked Questions
General
Payments
How can I deposit funds?
How can I withdraw my balance?
How do PayPal payouts work?
How do Venmo payouts work?
How do Card payouts work?
How do ACH payouts work?
Security
Trading
CS2 (CS:GO)
Rust
Rewards
Developers
How can I withdraw my balance?
Please follow these steps to withdraw your balance:
1
Make sure you are logged in
You can do this by clicking the Sign in Via Steam button in the top right corner of the website.
2
Open your user wallet
The "Wallet" button can be found next to your balance at the top of the website.
3
Open the withdraw options
Click the "Withdraw" button at the top of the Wallet menu.
4
Click the withdraw method you want to use
Choose from the list of available withdraw methods.
5
Follow the instructions
Follow the instructions provided by the payment method you chose.
6
Confirm the withdraw
Once the withdraw is complete, you will see the funds in your chosen payment method.
Why can’t I withdraw my balance?
If you’re unable to withdraw your balance, it’s most likely because funds added via deposit are not eligible for withdrawal. Other reasons could include temporary issues with your selected payment method. To find out the exact reason, please check the error message displayed when you try to withdraw your funds.